Where are the prepaid return labels located?

  • The prepaid return labels are located directly beneath the original labels and in the same label pouch.
  • You open the purple flap, pull out the top label and leave the bottom label (which is the prepaid return label) in the pouch.
  • Make sure the NEW barcode is showing clearly.  If any stickers are covering it (especially stickers that have barcodes on them) they MUST be peeled off.
  • Otherwise FedEx will simply deliver the box right back to you.  (If their equipment can’t ‘see’ the new prepaid return barcode, They will return it to you.)

 

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