When do we need to return the rentals?

  • You need to get them back into the hands of FedEx within 2 business days after your event.
  • Remember to switch the labels (to the prepaid return labels that we supply) and to peel off any stickers from the first trip.
  • Expecially remove any stickers that FedEx may put over the label pouch that obscures the prepaid return barcode.
  • If they have a sticker covering the new barcode, (typically that sticker will be a barcode from the delivery TO you) the box will be returned to you instead of coming home to me.
  • For best results, drop the boxes off at a FedEx pickup place or a FedEx partner.  (Most Dollar General stores are FedEx partners – they will accept your boxes and get them to FedEx)
  • You can also call 1 800 FedEx in order to arrange for a pickup.  They will stop by your place and pick up the rentals from you for no additional charge.
  • That sometimes takes a few days and can be a secrutiy risk if you need to leave the boxes unattended for FedEx to pick them up.
  • Remember that you are responsible for any losses before FedEx picks them up.
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